Job Details

Job
Location
Application Support Specialist - Malta
Job ID: 5599
Job Type:
Region:

Malta

Job description:

Job Summary

Our client is looking for an Application Support Specialist to be responsible for installing, testing and providing support to the company’s applications across all business units.
 
Responsibilities:
  • Support of new applications
  • Identify recurring application issues and ensure a permanent solution
  • Communication with end users, provide end user support and training
  • Prioritise and manage multiple open cases at one time
  • Document existing and new setups, workflows and procedures
  • Liaise with vendors to install and test new releases
  • Troubleshoots simple to complex issues as reported by end users
  • Demonstrates initiative and proven follow through skills
  • Manages workload and prioritize to accomplish tasks within agreed timeframes
  • Analyses existing data and metrics to determine trends and performance
 
Requirements:
  • Minimum 1 years’ experience in a similar role
  • SQL scripting and Server Reporting Services (SSRS)
  • Knowledge of object-oriented and test-driven development concepts
  • Strong interpersonal and communication skills
 
Preferred Knowledge and Experience
  • Experience with Therefore Document Management System
  • Working knowledge of Jira
  • Experience with Prince2 methodologies is a plus
 
If you are interested or know of someone that could be, kindly forward your CV in a word format to Donna Bonello on donna@spotonconnections.com or call on +356 27 204 518 for further information.