Job Details

Job
Location
Dutch Inbound Sales Agent - Malta
Job ID: 6434
Job Type:
Region:

Malta

Job description: Responsibilities
  • Taking incoming calls from clients
  • Compare tariffs plans of suppliers
  • Customer made tariff plan
  • To assist people in finalizing the details in the needed contract before becoming a client
  • Filling missing data in contract
  • Adapting the scanned contract into the client’s file in the system
  • Handling Online chats: help & advice new customers to calculate a price and give them information that will help to sign a contract, same as the mean tasks, see above by tasks.
  • Carry out admin work for paper flow contacts; Mailbox treatment, handling specific scan contracts from Sales Representatives
  • Follow up on incompletes contracts via outbound call
Requirements
  • Secondary school level of qualification
  • Previous proven customer service experience
  • Dutch – native level (oral and written)
  • English - working level
  • Experience with CRM systems a plus
  • MS Office skills
  • Willingness to learn
  • Customer oriented
  • Strong communication skills
  • Able to work autonomously
  • Not afraid to take decisions
  • Team player with good logical and analytical thinking
If interested in this role send your CV to Blue@spotonconnections.com