Job Details

Job
Location
French speaking Travel VIP Consultant - Czech Republic
Job ID: 4532
Job Type:
Region:

Prague

Job description:
French speaking Travel VIP Consultant
Prague, Czech Republic

Our client in Prague is looking for fluent French and English speaking Travel consultants for their VIP customers. If you are a person who enjoys working in an exciting international environment, then this is an ideal opportunity. You will need to enjoy speaking with and helping others, be naturally out-going and committed to improving every passenger's travel experience.
 
Responsibilities:
  • Work on behalf of three different airlines.
  • Deliver top quality service for VIP passengers.
  • Book flight tickets according to the internal airline procedures.
  • Provide full customer support (Booking - Flying Blue – Luggage – Claims).
  • Handling passengers’ requests both by phone and email.
 
Requirements:
  • Excellent level of French Language (C1 or C2).
  • English level (B2/C1).
  • Willingness to communicate and help customers, willingness to go “the extra mile“.
  • Professionalism, accuracy, punctuality, responsibility and team spirit.
  • Solid knowledge of Ticketing software (preferably Amadeus) is advantage.
  • Previous Experience in Customer Service is a plus.
  • Flexibility: service is provided 24/7.
 
Benefits:
  • Indeterminate contract (CDI).
  • Competitive salary.
  • Extensive and paid training on our products and procedures.
  • Relocation package (accommodation for one month).
  • Flight tickets for reduced prices (you only pay for airport taxes) for you, legal spouse and children twice per year.
  • Travel fund.
  • Cafeteria benefits.
  • Meal ticketss.