Job Details

Job
Location
German Speaker Finance Adviser - Portugal
Job ID: 4585
Job Type:
Region:
Permanent
Lisbon

Job description: German speaking Finance Adviser
Lisbon, Portugal

With more than 30 years of industry expertise, our client now serves more than 400 customers worldwide - in 48 languages. More than 75,100 dedicated and talented employees worldwide work in 146 contact centers strategically located in 22 countries around the world. 

Our client is looking for German Advisors for a leading credit card provider, with the client being one of the leading international credit card and financial services companies. 

Your tasks: 
  • Independent processing of incoming telephone and written customer inquiries.
  • Advice of existing and new customers on product offerings of the client.
  • Telephone and written order acceptance and processing.
  • Documentation and maintenance of the customer database.
  • Complaint treatments.

What we expect (preferred):
  • At least 1 year of customer service experience.
  • Business-to-business (B2B) telemarketing experience.
  • High customer and service orientation.
  • Rational and analytical thinking.
  • Native level of spoken + written German.
  • Ability to multi-task.
  • Secure PC handling and high technical affinity.

What we offer: 
  • Excellent job opportunity in a leading international company.
  • Continuing education and diverse opportunities for advancement
  • High base salary (14 months) + language bonus (14 months).
  • 2 Performance Bonuses (Company Performance + Client Performance) + Loyalty Bonus.

If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to joelle@spotonconnections.com