Job Details

German Speaking Customer Support Agent - Crete, Greece - Full Accommodation provided - Greece
Job ID: 7281
Job Type:

Any Region

Job description:

To strengthen our Client Success Team, we are looking for qualified employees who will be available to our clients as a competent contact person for all topics relating to capital markets.  Because “digital” doesn’t mean “far away”.


What you will do
  • You are a reliable contact person for existing customers as well as for those interested in our services via telephone, e-mail or chat
  • If you have more complex questions, you will network with other departments and partners in order to find a solution quickly
  • You are independently responsible for the satisfaction of and loyalty to our customers
  • You continuously expand your expertise in finance through internal training and self-interest
  • You use the feedback from our customers and recognize potential for improvement of our product and internal processes. You will work closely with the Product, Capital Markets, Sales and Operations departments


What you will bring
  • You have very good knowledge of German and good written and spoken English
  • You have very good communication skills in English
  • You have already successfully completed a bachelor’s or master’s degree (preferably with a focus on finance) or are about to complete it. Alternatively, you can show that you have completed bank training
  • You have an affinity for capital market products and digital solutions
  • You convince with your friendly and solution-oriented way of working
  • You can work conscientiously and detail-oriented under time pressure


What we offer
  • Complete support to help you ease your relocation to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Full accommodation provided in apartment or studio just for yourself paid by the company for the time you work with us. 
  • Free online Greek language courses