Job Details

Job
Location
German Speaking Customer Support Agent - Malta
Job ID: 7664
Job Type:
Region:

Malta

Job description:

Want to become part of one of the largest German online marketplaces?

Our client is offering just that! On their behalf, we are looking for dedicated German speaking Customer Support Agents to work remotely from sunny Malta!

Apart from the amazing perks of living in Malta, and the remote set up, our client is offering a relocation package to make your move as hassle-free as possible!


Send us your CV and our Recruiters will be in touch!
 
About Malta:
Malta is a small but busy island in the centre of the Mediterranean, boasting beautiful beaches and 300 days of sunshine a year! Malta is home to thousands of expats enjoying a relaxing med lifestyle without sacrificing their career development!
 
Responsibilities:

  • Supporting users and answer their questions via email
  • Reviewing and moderating online content (ads and user-profiles),
  • Keeping an overview of the guidelines of the respective online market, such as the correct categorization of offered articles or the prevention of spam and duplicates.
  • Protecting users from fraud, cyber-bullying or counterfeiting and preventing trade with illegal products.
  • Giving input on improvements of publication rules to improve user experiences
Requirements:
  • Fluent level of German and English;
  • Customer service experience (via email)
  • Basic computer skills;
  • Attentive eye for detail;
  • Good team and communication skills;
  • Conscientious and reliable – commitment is one of our core values!
  • Willingness to work in shifts (Monday - Sunday);
  • Interest in the E-commerce and Digital world. 
On offer:
  • Career path and ongoing development opportunities
  • Comprehensive training at every career step
  • Private health insurance after the first 6 months
  • Work with a fantastic team, regular ongoing social events events and a pleasant and modern workplace in the heart of Malta
  • Possibility to work on a fully remote or hybrid model
  • Free English and Maltese language available
  • A full relocation package: assistance with moving to Malta (flight ticket, taxi, hotel)
  • Discounted Fitness packages, Restaurants, wellness and travel
  • Transport to the office during the training 
 

Interested? Send your CV to Barbara Montagnini on barbara@spotonconnections.com or send a WhatsApp to +356 7724 2025

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