Job Details

Job
Location
German Customer Support Agent - Portugal
Job ID: 5436
Job Type:
Region:
Permanent
Lisbon

Job description: Our client is looking for German Advisors for a leading credit card provider, with the client being one of the leading international credit card and financial services companies.
 
Responsibilities:
  • Provide support to one of the most renowned American financial companies
  • Being a part of a specialized team in customer’s requests through written and phone communication
  • Offering solutions to customers that need assistance with financial and credit card services
  • Internal growing opportunities based on performance
  • Starting on remote basis and eventually moving to the offices
 
Requirements:
  • Remote work requires a high-speed Internet Service with a basic landline telephone service
  • High customer and service orientation.
  • Rational and analytical thinking.
  • Native level of spoken + written German.
  • Ability to multi-task.
  • Secure PC handling and high technical affinity.
  • For non-EU applicants, a valid work permit is required
 
What we offer:
 
  • Competitive wages – base + language + performance + special bonus
  • 40 hours/week (between 8 am - 7 pm, Monday to Friday)
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
 
If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to joelle@spotonconnections.com