Job Details

Job
Location
German Technical Support Advisor - Spain
Job ID: 5605
Job Type:
Region:

Barcelona

Job description: We are looking for German Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.

As the Technical Support Advisor, you will be:
- Maintaining client relationships through product support over the phone
- Providing customers with quotes and product knowledge
- Handling effectively all incoming incidents
- Gathering information from customers, troubleshoot technical issues

Conditions:
- Full-time (39hrs/week) and permanent contract
- Fixed salary and performance annual bonus
- Shifts: Monday-Sunday from 09:00 to 21:00 (rotative)
- Location: Barcelona Center

Benefits:
- Relocation Package provided
- Possibility to grow within the company Requirements
- German native level speaker with fluent English
- Great teammate
- Willingness to learn and apply new technologies
- Analytical skills with demonstrated problem solving ability desired
- Ability to operate in high pressure situations
- Good technical skills and knowledge preferable
- Excellent communication skills.

To apply kindly send your CV to gisela@spotonconnections.com