Job Details

Job
Location
Italian Speaking Customer Support Agent - Athens - Work from home - Greece
Job ID: 6264
Job Type:
Region:

Athens

Job description: ITALIAN SPEAKING CUSTOMER SERVICE AGENT - GREECE 

 
You will be asked to:
 
  • Interact effectively with existing customers via Calls, E mails or Chat in English 
  • Handle customers’ complaints and issues with patience and empathy.
  • Be able to solve efficiently all the technical issues.
  • Record details of customer contacts and actions taken.
 
Benefits:
  • Competitive monthly salary as well as a monthly performance bonus
  • Excellent relocation support
  • Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
  • Ongoing paid training using the latest technologies
  • Both private and public health insurance coverage
  • In house doctor
  • On site canteen
  • Casual dress code
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Fun team activities inside and outside the company
 
Job Requirements
  • Native level of Italian, fluent level of English 
  • Strong tech skills and familiarity with new technologies.
  • Availability to work in rotating/night shifts and on holidays/weekends.
  • Willingness to work in a fast paced environment.
  • Advanced communication /soft skills.
If interested, please send your CV to Patricia@spotonconnections.com