Job Details
Remote Dutch speaking Customer Service Agent - Portugal
Job ID: 6910
Job Type:
Region:
Region:
Lisbon
Job description:
Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.
Responsibilities
Requirements
If you want to apply, please send your CV in English to Luisela Sanz at luisela@spotonconnections.com
Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.
Responsibilities
- The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages
- Escalating issues to the different departments accordingly
Requirements
- Have excellent English and Dutch language skills (at native level)
- Have compelling communication and team skills;
- Available to work on shifts basis (including night hours and weekends)
- Experience working in a highly demanding customer service environment
- Help desk experience and basic IT skills would be an asset
- Able to work under pressure and keep calm
If you want to apply, please send your CV in English to Luisela Sanz at luisela@spotonconnections.com
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