Job Details

Job
Location
Spanish Speaking Sales Officer - Malta
Job ID: 5096
Job Type:
Region:

Malta

Job description:  
SPANISH SPEAKING SALES OFFICER
 
The Sales Officer will report directly to the Sales Team Leader and will be part of a team that is responsible of handling sales, customer on-boarding and document verification of a loan portfolio.
 
  • Actively seeking new sales by executing appointed strategies and instructions;
  • Adhering to the team’s sales targets and deadlines;
  • Collaborate with the Sales team members to constantly improve process efficiency and overall results;
  • Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
  • Understand thoroughly the company’s products whilst ensuring that customers are always presented accurate information;
  • Responding to any customer queries via email, sms and phone;
  • Provide an excellent customer experience;
  • Work closely with other departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
  • Ensure adherence to the company’s Code of Ethics and related policies;
  • Involvement in production of Sales reports;
  • Involvement in training and mentoring of other team members
  • Assist in documentation of the team’s Operational Procedures;
  • Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
  • Execute ad hoc tasks as may be requested by the team leader.
 
Requirements:
 
  • Higher Education qualification;
  • Excellent command of English and Spanish languages;
  • Essential demonstrable experience in sales of financial products
  • Experience in customer on-boarding and documentation verification processes;
  • Fast learner with a passion for Sales;
  • Excellent communication skills with a results-driven approach
  • Ability to work independently;
  • Good knowledge of Microsoft Office tools (especially EXCEL)
 
If interested, kindly get in touch with Joelle Abela on joelle@spotonconnections.com