Job Details

Job
Location
Swedish Speaking Customer Support Agent - Malta
Job ID: 7190
Job Type:
Region:

Malta

Job description: As a Customer Support Agent, you will be working for one of the largest Swedish online marketplaces. In your job, you are responsible for answering all the questions from the users of a popular marketplace
 
About Malta:
Malta is a small but busy island in the centre of the Mediterranean, boasting beautiful beaches and 300 days of sunshine a year! Malta is home to thousands of expats enjoying a relaxing med lifestyle without sacrificing their career development!
 
Responsibilities:
  • Supporting users and answer their questions via email
  • Keeping an overview of the guidelines of the respective online market, such as the correct categorization of offered articles or the prevention of spam and duplicates.
  • Protecting users from fraud, cyber-bullying or counterfeiting and preventing trade with illegal products.
  • Giving input on improvements of publication rules to improve user experiences
Requirements:
  • Fluent level of Swedish and English;
  • Basic computer skills;
  • Attentive eye for detail;
  • Good team and communication skills;
  • Conscientious and reliable – commitment is one of our core values!
  • Willingness to work in shifts (Monday - Sunday);
  • Interest in the E-commerce and Digital world. 
On offer:
  • Career path and ongoing development opportunities
  • Comprehensive training at every career step
  • Private health insurance after the first 6 months
  • Work with a fantastic team, regular ongoing social events events and a pleasant and modern workplace in the heart of Malta
  • Possibility to work on a fully remote or hybrid model
  • Free English and Maltese language available
  • A full relocation package: assistance with moving to Malta (flight ticket, taxi, hotel)
  • Discounted Fitness packages, Restaurants, wellness and travel
 
Should you be interested in the above position, kindly forward your CV to Ana Rita Oliveira in Pdf or Word format on anarita@spotonconnections.com or call on 0034 881 18 00 76