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Technical Integration Specialist -
Job ID: 7490
Job Type:
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Job description:

Do you have experience in customer service or technical support? The wonderful island of Malta is waiting for you! 

 

On behalf of our client, we are currently searching for a Technical Integration Specialist in Malta to join their team. If you are a great problem solver, you are perfect for this role. Life insurance is provided in addition to a hybrid work schedule. Even a parking allowance is offered! 

 

So what are you waiting for? Send us your CV, and our Recruiters will be in touch! 
  
Responsibilities: 

 

  • Work with customer’s developers in the testing environment, to help them implement company’s products and services. 

  • Troubleshoot reported technical issues or difficulties, identify the root-cause and provide solutions (including debugging of programming codes). 

  • Pro-actively monitor the client’s development progress and document all activities until the project is successfully completed. 

  • Monitor and support the customer as they transition to the live payment processing environment. 

  • Answer questions and guide customers (typically via Slack) during their implementation process. 

  • Ensure that all integrations are completed efficiently and to a high standard, to ensure successful payment processing after the customer goes live. 

  
Requirements: 

 

  • Previous experience in a customer service / technical support / testing role would be considered an asset. 

  • Diploma in IT (or relevant) will be considered as a plus. 

  • Be technical minded and be able to problem-solve. 

  • Be able to prioritise and multitask whilst delivering high-quality standards. 

  • Be fluent in English, both written & spoken. 

 

Benefits: 

 

  • Medical, dental and life insurance. 

  • Monday to Friday working hours.  

  • Hybrid working. 

  • Preferential home & personal loan rates with APS bank. 

  • Occupational Pension fund (eligible for after 2 years of employment). 

  • Parking allowance €420 per annum (applicable after probation) and paid monthly. 
     

Know someone looking for their next career move? 

 

At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn €250 for every successful referral.    

 

Get in touch with us to kickstart your career today! 

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