Job Details

Job
Location
Application Support - Malta
Job ID: 5689
Job Type:
Region:

Any Region

Job description:
 
Primarily responsible for maintaining and supporting in-house application and guarantee business continuity.
 
Responsibilities:
 
  • Execute incident and problem management processes to meet the agreed KPI’s
  • Serve as system support for one or more complex information systems
  • Serve as helpdesk operational support
  • Analyse and amend software errors in a timely and accurate fashion
  • Assist in training users in newly developed or modified
  • Provide status reports where required
Requirements:
 
  • Experience in customer service and problem-solving skills
  • Strong desire to work towards solutions and a willing to assist program users
  • Proven competence in analysis, maintaining, and testing solutions
  • Able to work independently and as part of a team
  • Flexibility to work on-call and on a shift basis
  • Evidence of Knowledge of VB6 and VB.NET (Framework 4.0+)
  • Resilient and approachable with the ability to work successfully in a dynamic, fast aced environment.
  • Evidence of strong interpersonal skills and the ability to establish positive relationships with employees at all levels of business
  • Ability to speak Italian would be an advantage
  • Gaming and Betting Knowledge
  • Scripting Solutions for automation of various processes

If interested in applying, please send your cv to [email protected]