Job Details

Job description:
As a Customer Support Agent, you will be working for one of the largest Belgian online marketplaces. In your job, you are responsible for answering all the questions from the users of a popular marketplace
 
About Malta:
Malta is a small but busy island in the centre of the Mediterranean, boasting beautiful beaches and 300 days of sunshine a year! Malta is home to thousands of expats enjoying a relaxing med lifestyle without sacrificing their career development!
 
Responsibilities:

• Supporting users and answer their questions via email
• Keeping an overview of the guidelines of the respective online market, such as the correct categorization of offered articles or the prevention of spam and duplicates.
• Protecting users from fraud, cyber-bullying or counterfeiting and preventing trade with illegal products.
• Giving input on improvements of publication rules to improve user experiences

Requirements:

• Fluent level of Flemish and English;
• Basic computer skills;
• Attentive eye for detail;
• Good team and communication skills;
• Conscientious and reliable – commitment is one of our core values!
• Willingness to work in shifts (Monday - Sunday);
• Interest in the E-commerce and Digital world. 

On offer:

• Career path and ongoing development opportunities
• Comprehensive training at every career step
• Private health insurance after the first 6 months
• Work with a fantastic team, regular ongoing social events events and a pleasant and modern workplace in the heart of Malta
• Possibility to work on a fully remote or hybrid model
• Free English and Maltese language available
• A full relocation package: assistance with moving to Malta (flight ticket, taxi, hotel)
• Discounted Fitness packages, Restaurants, wellness and travel

 
Should you be interested in the above position, kindly forward your CV to Ana Rita Oliveira in Pdf or Word format on [email protected] or call on 0034 881 18 00 76