Job Details

Job
Location
GERMAN SPEAKING SELLER SUPPORT (CUSTOMER SUPPORT) - Ireland
Job ID: 5994
Job Type:
Region:

Limerick

Job description:
 KEY RESPONSIBILITIES:
  • Maintaining a high phone and email service level
  • Providing a strong seller experience - giving quick, accurate, and friendly service
  • Represent and sell our platform and tools to customers.
  • Build relationships with customers and other teams. 
SKILLS AND ATTRIBUTES:
  • Fluency in English and German
  • Attention to Details - Ability to look at the bigger picture, identifying patterns and flaws.
  • Communication Skills - Outstanding written and oral communication skills
  • Ownership - Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable.
  • People Skills - Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way.
  • Problem Solving -Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources.
  • Quick Learner –Learning and adapting to new technologies and tools.
  • Relationship Building -Using interpersonal skills to network in an effective way, educating sellers regarding our tools and procedures, and building strong relationships.
  • Time Management - Organized and reliable, prioritizing, working well under pressure to meet deadlines.
  • Teamwork - Adaptable, flexible, approachable, and collaborative towards team goals and interests
  • Positive Attitude - A sense of humour and positive “make-it-work” attitude.
  • Policy-Driven - Impartial and objective with a policy-oriented mindset
  • Results Driven - Strong work ethic with a "can-do" attitude and ability to create momentum based on goals.
 If you are interested or know of someone that could be, kindly forward your CV in a word format to Esther Fernandez on [email protected] 
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