Job Details

Job description:

The IT Systems Administrator will report to the Head of Operations. The selected candidate will be driven, ambitious and enjoy working in a challenging, fast-paced environment. This role calls for someone who is committed to delivering a high-quality customer experience.
 
Responsibilities:
 

• Overseeing the IT function to ensure minimal disruption.
• System Administration on Windows Server and Office 365 environment.
• Network, server, telephony, and Wi-Fi administration.
• Troubleshooting system and network issues in a timely manner.
• Overseeing the ticketing system and user support.
• Managing security systems such as CCTV and access control.
• Overseeing the procurement process and setting up and maintaining hardware.
• Installing and maintaining Group-wide systems and software applications.
• Troubleshooting systems, diagnosing, and solving hardware and software faults.
• Liaising with third party providers.
• Researching and evaluating the viability of new technology within the FINTECH industry.
• Maintaining IS policies and procedures, upkeep of infrastructure documentation and user guidelines.
• Proactive maintenance and incident reporting.
• Web domain management, administrative upkeep, and DNS management.
• Knowledge on MySQL/MSSQL database administration.
• Project implementation and/or management.

 
 
 
 
 
Qualifications and attributes:
 

• A professional disposition with high ethical standards.
• Minimum of MQF Level 5 qualification in the field of ICT.
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
• Experience with scripting and automation tools.
• Three years’ experience in a similar role.
• Excellent oral and written communication skills in English.
• Proficient in Hyper-V server management, Windows server 2012 R2, PABX systems (SIP), Office365 platform, CISCO, Unifi, Aruba network devices.
• Ability to work well with a team and possess strong interpersonal skills.
• Thrive in a fast-paced environment and able to work well under pressure with minimal supervision.
• Ability to prioritise and deliver within tight time frames.
• A flexible approach to work.