Call Centre Agents Job ID: 933

Job Details:

CALL CENTRE AGENT

Responsibilities:

To handle inbound calls for assistance services (motor, medical and home)
Record accurate data following each interaction and dispatch the needed service within the agreed timeframe.
To provide warranty and hotline services.

Requirements:

Minimum of tertiary level of education
Preference will be given to applicants with previous experience in such posts
Be computer literate and familiar with Microsoft Office applications,
Be available to work on any shift on a 3-shift roster (Morning, from 0600 to 1400. Afternoon, from 1400 to 2200. Night, from 2200 to 0600).
Proficient in both the Maltese and English language
Fluency in either Spanish or Portuguese will be considered an asset but not necessary
Experience in the following sectors is considered an asset: Automotive or any other technical sector, Call-Centres, Customer Care, Assistance services.

Should you be interested in the above position forward your CV to Nuria de la Fuente on [email protected] or apply online

Country: Malta
Region: Any Region

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