German Customer Service Agent Job ID: 1250

Job Details:
GERMAN CUSTOMER SERVICE AGENT
 
Responsibilities:
  • Complex “before-flight” care
  • Communication with passengers via phone and e-mail in English and German language
  • Making flight bookings, changing existing reservations, support regarding online check-in
  • Reservation of special services for passengers (special meals, seats… etc.)
  • Daily use of reservation software (Oscar / Amadeus…) 
Requirements:
  • Fluency in English and German
  • Strong communication skills
  • Customer oriented attitude
  • Empathy, Energy, Diversity, Drive
  • Experience from call center or tourism is an advantage
  • Other European languages are welcomed 
Should you be interested in this position, kindly forward your CV on Word format to Nuria de la Fuente on [email protected] 


Country: Czech Republic
Region: Any Region
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