German speaking CS Agents Job ID: 914

Job Details:
GERMAN SPEAKING CUSTOMER SERVICE AGENTS

Responsibilities:
  • Review and moderate all user-generated content and profiles
  • Work accurately with eye for details while keeping efficiency
  • Maintain good knowledge of publication rules and awareness of the respective market
  • Collaborate with other team members
  • Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system
  • Customer Support via e-mail
Requirements:
  • Flexible and reliable
  • Very well organized and ready to work in a dynamic environment
  • Ideally have previous experience in customer care or online business
  • Very Fluent in German
  • Good knowledge of English
  • Basic Computer skills
  • Willing to work on shift : 7:00 - 15:30 and 15:30-00:00
If you are interested or know of someone that could be, kindly forward your CV in a word format to Nuria de la Fuente on [email protected]
  

Country: Malta
Region: Any Region
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