Mobile Specialist Job ID: 1301

Job Details:

MOBILE SPECIALIST

Reporting to: Marketing Manager - Mobile, Commercial Team.

Responsibilities:

To fully contribute as a member of the Mobile Segment Team ensuring that it achieves its business objectives
To actively define and develop customer propositions or product strategies to enable the company to win in the market and achieve its revenue and market share objectives
To achieve agreed product/customer segment growth targets
To ensure that the Mobile and 3P services are joined up and serve company’s corporate strategy
To work closely with stakeholders to ensure the successful launch of agreed initiatives and projects

Market Analysis

To identify market need in order to drive strategy
To continually seek inputs and feedback from company’s frontline staff on product improvements and possible new offerings
To understand the competitive landscape and company’s positioning.
To identify key competitors and their offering
Perform ongoing competitive benchmarking and propose timely reaction to new competitor launches to ensure competitiveness at all times
To provide recommendations based on the analysis on the way forward

Product Management

Measure and feedback Mobile products results in terms of ROI and customer takeup monthly against pre-agreed KPIs and targets
Work with other team members and key stakeholders to find innovative and new products and execution
To take products through the company’s Product Development process to ensure they deliver an excellent Customer Experience
To actively participate, take inputs and provide direction in the company’s requirements definition process for developing new technical capabilities and reporting back to Commercial Management on any issues or workaround solutions as may be necessary
To define clear product adoption processes for the successful takeup of key offerings
To define, plan and drive CRM activities for increasing customer takeup across all sales and communications channels
To ensure that the Sales function can sell these products effectively by making sure that collateral is available and that Sales & Customer Experience people have had access to adequate training

Requirements:

Kindly send your applications to Joelle Abela on [email protected] or call on 27204518 for more information.

Country: Malta
Region: Any Region

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