Support Consultant Job ID: 37

Job Details:
Currently looking for Support Consultants for one our established clients,  to join their Team within the I.T Industry.
 
Requirements:
 
  • Degree or recognized qualification in IT.
  • Sound fundamentals in accounting principles.
  • Some exposure to & knowledge of accounting packages.
  • Good communication & analytical skills.
  • Team player & can work under own initiative.
  • Own transport.
  • Previous Experience in a similar role would be considered an asset. 
 
Duties:  (training will be provided)
 
  • Provide support to a number of clients using an ERP solution and other applications both on-site & company premises.
  • Form part of the after sales team and liaise with other teams as required. 
  • Documentation of client support issues & status tracking.
  • Troubleshooting issues at clients and querying the data before escalating the problem.
  • Report writing (mainly using Crystal Reports).
  • Testing of applications.
  • Training of users.
  • Perform System upgrades at Clients (onsite and offsite).
  • Perform Data conversions.
  • Documentation of applications.
 
 
Should you or anyone you know be interested please forward an updated version of your CV to
[email protected] or call +356 27 204 518


Country: Malta
Region: Any Region
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