Call Centre Agent Job ID: 630

Job Details:
 
CALL CENTRE AGENT
 
Responsibilities:
  • To handle inbound calls for assistance services (motor, medical and home)
  • Record accurate data following each interaction and dispatch the needed service within the agreed time frame. 
  • To provide warranty and hotline services.
 
Requirements:
  • Minimum of tertiary level of education
  • Preference will be given to applicants with previous experience in such posts
  • Speak and write fluent Maltese and English,
  • Be computer literate and familiar with Microsoft Office applications,
  • Be available to work on any shift on a 3-shift roster (Morning, from 0600 to 1400. Afternoon, from 1400 to 2200. Night, from 2200 to 0600).
  • Fluency in either Spanish or Portuguese will be considered an asset
  • Experience in the following sectors is considered an asset: Automotive or any other technical sector, Call-Centers, Customer Care, Assistance services.
 
If you are interested or know of someone that could be, kindly forward your CV in a word format to Nuria de la Fuente on [email protected] or call on +356 27 204 518 for further information.
 

 

Country: Malta
Region: Any Region
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