Client Service Administration Officer Job ID: 554

Job Details:
CLIENT SERVICES OFFICER
 
Our client is an international insurance management company providing a full range of services on a global basis. They are currently undergoing a substantial growth and are seeking to recruit a Client Service Officer for their client base.
 
This position reserves to do daily processing of documentation from various internal and external clients, advisors and vendors. Providing high quality service to achieve maximum customer satisfaction within the parameters of the specified Service Level Agreements.
 
Responsibilities:
 
  • Complete processing, operational and accurately as dictated by Service Level Agreements and internal requirements.
  • Ensure that the process or documentation is compliant with applicable rules, policies, or other risk, audit requirements.
  • Verify that all information received is in good order by performing required quality control checks.
  • Responsible for filling, and maintaining databases as required by internal and external customers.
  • Prepare reports as required.
  • Assist co-workers during peak volumes and on special projects.
  • Complete any other responsibilities, as assigned.
 
Requirements:
  • Have 2 years experience in a similar post
  • Have an A’ level standard
  • Be willing to work on shifts basis, from 8.00am to 00.00am including public holidays
  • Be fluent in both English and Maltese language
If you are interested in applying for this position please forward your CV to Nuria de la Fuente on [email protected]

Country: Malta
Region: Any Region
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