Site Trainer Job ID: 854
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Job Details:
Department: Human Resources
Position
Reporting to the Global Education Manager, the Site Trainer is responsible to develop and deliver key training courses for the assigned site, as well as for global distribution, as needed.
The Site Trainer is the primary facilitator of general knowledge transfer within the team and will proactively identify training requirements for the team. This person is responsible for delivering a wide variety of trainings (orientation, soft skills, general work skills – time and case management, and tools and applications) to site employees. In addition, this person is responsible for developing training in support of site and global needs following a systematic training development model similar to ADDIE or SAM.
Duties and responsibilities
• Develop and deliver soft skills, basic work and technical skills, HR and security, SPARKS administration and orientation trainings for new employees at the company
• Provide refresher trainings, formal job-specific trainings and improvement sessions for current employees
• Assess and identify training needs
• Plan and organize different sessions and trainings
• Design and update training materials
• Evaluate the effectiveness of delivered sessions
• Report performed trainings to Site Manager and Global Education Manager
• Communicate with Coaches, Team Leads, Mentors and team members regarding training initiatives
• Remain well versed in help desk policies, procedures, standards and documentation
• Drive knowledge sharing within the site teams
• Adhere to all company policies and procedures
• Protect confidential and sensitive information and materials
• Comply with specific and / or ad-hoc tasks
• Assist and support employees in the development for each position
• In case of external trainings –coordinate the delivery of training courses
Skills and Competencies
• Excellent presentation and communication skills
• Very good organizational and planning skills
• Time management
• Flexible and proactive
• Customer orientated
• Communicative - ability to work in a multicultural environment
• Knowledge seeker and sharer
• Analytical troubleshooting skills
• Exceptional mentoring/coaching skills
• Committed to self-development and the subsequent development of others
• Excellent written and oral English language
• Proven technical competency in PC hardware and software, Windows 7, Outlook 2010/2013, Office 2010/2013
Education and Experience
• Previous experience in a technical support environment
• Previous experience in developing and delivering training in a corporate environment
• Previous instructional design training experience will be considered as an advantage
If you are interested or know of someone that could be, kindly forward your CV in a word format to Donna Bonello on [email protected] or call on +356 27 204 518 for further information.
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Country: Malta Region: Any Region |
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