Team Leader Job ID: 599

Job Details:
Reporting to: Pensions Administration Manager
 
Summary of Role:
· Leading a team of administrators and assistant administrators
· Communicate with the staff members across departments, IFA’s and client
· Complying to internal and external rules and regulations
· Ensure the welfare of staff and conduct annual objectives and appraisals
· Ensure that you keep up to date by adequate training in Pension Administration
· Ensure the department maintains a high level of service to its clients
· Assist the Pensions Administration Manager and the Pensions Administration Director.
 
Primary Responsibilities:
· Establish initial administration procedures and maintain office administration in conjunction with the Pensions Administration Manager
· Liaising with clients and their advisers in respect of service issues, via telephone and other electronic interface
· Execution of client transactions
· Dealing with ad hoc requests
· Maintain client data within a primary management information system
· Preparation of correspondence with clients and their advisors
· Ensuring the statutory records are accurate and full audit trail maintained
· Liaise with intermediary, client and transferring trustee/investment managers whilst transfer proceedings
· Provide regular valuations to clients
· Preparation of payment instructions, and monitoring execution of instructions
· Preparation of minutes, and ancillary document
· Production and submission of government returns
· Regulatory reporting requirements
 
Core Competencies:
· Numerate
· Literate
· Computer Literate and proficient in the use of MS Applications
· Ability to interact effectively with clients at all levels
 
Knowledge and Skills:
· Educated with either a Diploma or Degree Level in Financial services
·  Good spoken English and Mathematics at O Level Standard or higher 2 years Experience and knowledge on QROPS
· Ability to identify risks associated with client transactions
· Familiar with the main office productivity software
· Experience of office environment
· Attention to detail
· Ability to set own deadlines and work accurately to tight deadlines
 
Key Interfaces:
· Management Peer group within the department
· Staff within line management responsibilities
· Central Services
· Compliance Officer
· Clients
· Bankers
· Investment, Legal and Tax Advisers
· Company Agents
 
If you are interested or know of someone that could be, kindly forward your CV in a word format to Donna Bonello on [email protected] or call on +356 27 204 518 for further information.
 


Country: Malta
Region: Any Region
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